ICU
INTENSIVE CARE UNIT
For a life-threatening condition that needs constant care. The clinical team explains the level of support the patient needs.
Talk to our teamEXPLORE CARE
Here to help
you plan your visit.
Find a starting point for emergency care, a monitored stay or a planned admission. Our doctors will assess the patient and explain the right next step.
MIMO, YOUR DIGITAL GUIDE
Start with how the patient is feeling.
A little guidance. One step at a time.
A SIMPLE GUIDE TO YOUR NEXT STEP
Which service do I need?
Start with how the patient is feeling right now. Our doctors decide the final unit after they check the patient.
The patient has
A sudden illness, an accident or severe pain
24×7 Emergency The patient hasA life-threatening condition that needs constant care
ICU The patient hasA serious illness, but is more stable and needs close watching
HDU The patient needsA planned stay, with family close by
Private roomsNot sure? In an emergency, do not wait. Call 9234606330 or come straight to the emergency department. Do not wait for an online appointment or a call back.
OPEN ALL DAY AND NIGHT
24×7 Emergency Services
Our emergency department is open every hour of every day. If something feels seriously wrong, come in. You do not need an appointment.
Come straight in for
- An accident or injury
- Chest pain or trouble breathing
- Heavy bleeding
- A fit (seizure) or fainting
- Sudden weakness on one side, a drooping face or slurred speech
- Severe pain that will not settle
What happens when you arrive
The emergency team checks the patient first and assesses how urgently care is needed.
Treatment is prioritised by urgency. Tests are done if needed.
A specialist doctor is called when required.
The doctor explains whether the patient needs to stay, and what comes next.
If you can, bring
Photo ID, earlier reports and prescriptions, and a list of the medicines the patient takes. Never delay coming in to find them.
WHEN THE PATIENT NEEDS TO STAY
Care matched to the patient.
These descriptions explain the different units. They do not tell you which unit to choose yourself. The clinical team decides after assessment; ask the hospital about bed and room availability.
HDU
HIGH DEPENDENCY UNIT
For a serious illness when the patient is more stable but still needs close watching. The doctor decides whether this level of care is appropriate.
Ask about monitored carePrivate rooms
A PLANNED HOSPITAL STAY
For a planned stay, with family close by. Ask about room availability, charges and attendant arrangements before admission.
Plan an admission